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One of the best ways to ensure you receive the best prices for the best products is by pre-ordering them. This allows us to custom make the products in one batch to deliver you the best value. The majority of our pre-orders are manufactured and shipped to their destinations within 1-3 months. You will get email updates as they get near to shipping. Since pre-ordered items are custom made in one batch to deliver the best value, there is no refund. Please purchase pre-ordered items only if you are committed to buying.