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Customer Service

Due to the large volume of support tickets this holiday season, if you have not already done so we ask that you provide as much information as possible regarding your initial inquiry so we may better assist you in a timely manner.

We are open Monday through Friday 9am to 5pm PST. The hours of operation change if a holiday falls on a weekday. We observe the following holidays:

New Year's Day  1st of January
Martin Luther King Day 3rd Monday of January
President's Day 3rd Monday of February
Memorial Day Last Monday of May
Independence Day 4th of July
Labor Day 1st Monday of September
Columbus Day 2nd Monday of October
Veteran's Day 11th of November
Thanksgiving Day 4th Thursday of November
Christmas Day 25th of December

Get a detailed answer from our experienced team members on the following:

Spare parts
Track package
Return or exchange
Technical support
Product customization
OEM/ODM service
Request for quote (RFQ)
Bulk discounts
Business credit application
Tax exemption