We offer FREE International Economy shipping with $100 minimum purchase to the following countries:

  • Canada

We offer FAST International Priority shipping at discounted rates to the following countries:

  • Australia, Brazil, China, Ecuador, Estonia, Georgia, Hong Kong, Iceland, Israel, Italy, Japan, South Korea, Lebanon, Malaysia, Mexico, New Zealand, Norway, Saudi Arabia, Singapore, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, Venezuela.

We offer CUSTOMS-CLEARED shipping to the following countries:

  • Canada

Estimated Customs Fees, Duties & Taxes for Eligible Countries

If your shipping destination is one of the eligible countries, an estimated customs fees, duties and taxes ("Tax") will be displayed and charged during checkout. We offer customs clearance on your behalf for eligible countries. Nanoxia (the "seller") is the importer of record and will deliver the product to you duty paid (DDP).

These funds are used by the courier to pay the Import Fees (Customs Broker Fees, Customs Duty, Insurance Cost, Tariff, Compliance, Rules and Forms, etc) on your behalf (or the recipient’s behalf) to the appropriate authorities of the destination country. We also estimate, collect and pay VAT/GST & Duty that may be levied on goods and services.

Deliver Duty Paid (DDP) is a lot safer and faster option. At first, they will appear more expensive upfront, as we collect an estimated "Tax" to clear customs in destination country. However, this estimated "Tax" is fixed and usually 2-3 times cheaper than a customs broker. You won’t be charged additional fees if the actual import fees, duties and taxes exceed the one we estimated.

Customs, Duties & Taxes

If your shipping destination is not one of the eligible countries, an estimated customs fees, duties and taxes ("Tax") will not be displayed or charged during checkout. You (the "recipient") are the importer of record and Nanoxia will deliver the product to you duty unpaid (DDU). The recipient is responsible for assuring the product can be lawfully imported to the destination country.

Additional charges for customs clearance must be fulfilled by the recipient before customs release the shipment for delivery. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Nanoxia has no control over these charges or delays, nor can Nanoxia predict what they may be.

If you decide to go the DDU (Deliver Duty Unpaid) route, you may have to hire a customs broker to clear your goods or you may have to file the paperwork yourself. It can also get very expensive, as independent brokers charge different fees, making it impossible to tell what the final costs or delivery time will be. If the customs duties and taxes aren't handled correctly, it can be subjected to fines, penalties, storage and late fees.

International Returns

If you return a product to us, you’ll be the exporter from the original shipping destination and you will be responsible for any customs fees, import fees, and duties/taxes levied by the destination country.

Questions?

If you have questions about expedited international shipping or want to change DDU to DDP (or vice versa), please contact support@nanoxiausa.com.