- Return Policy
NANOXIA USA RETURN AND REFUND POLICY
Our refund policy lasts 45 days from the date of your purchase. If 45 days have gone by since your purchase date, unfortunately we can’t offer you a refund. To be eligible for a refund, item must be unused and in the same condition that you received it. It must also be in the original packaging and includes all accessories. We can only issue refunds for items that were purchased directly with us and not from other retailers.
An order can only be cancelled if the shipment has not yet been confirmed. Once an order has been shipped, you may contact us to return the item for refund. We ship most orders within 24 hours.
Item that is damaged, missing parts, not in the original condition, have obvious signs of use for reasons not due to our error, or returned later than 30 days after an RMA number has been issued will not be accepted for return. Please note that in some situations, buyers could be responsible for return shipping and any applicable restocking fees can be deducted from the refund. Returns that are out of policy may be refused or charged a restocking fee of up to 25%.
HOW TO RETURN ITEMS FOR REFUND
Step 1 Submit your return request to email@example.com. Provide a copy of the purchase receipt/invoice, and details of return reason.
Step 2 A support agent will reply with RMA number and shipping label. Properly pack the product for shipping. Product returned damaged or without an RMA number may be refused. Send the return package to:
Nanoxia USA RMA#_____
17560 Rowland Street, Dock 4-10
City of Industry, CA 91748
Step 3 Once your return package is received and inspected, a refund will be processed and applied to your original method of payment within 2-3 business days.
Items marked as "open box" are products that were purchased and delivered to other customers, and then returned to Nanoxia. Due to the varying quality of items returned, Nanoxia only guarantees that you will receive the item itself, accessories and original packaging may not be included. Nanoxia tests open box items for basic functionality only. Open box items may show visible blemish (i.e. scratch) or damage (i.e. dent) as a result of it having been previously used. Open box items are sold considerably under cost, and are sold as is, with no refund/exchanges/replacements or warranty. Please purchase open box items only if you know how to deal with potential missing accessories, visible blemishes, and/or damages.
We occasionally allow pre-orders for an item before it gets in stock. Just look for the Pre-Order button where you normally see Add To Cart. Items marked as "pre-order" are available for immediate purchase, but will be shipped at a later date. An estimated shipping date is indicated on the product page. Whenever you pre-order an item, the price we charge will be the lowest price offered between the time you placed your order and the day item is shipped.
Store credit may be given in lieu of a refund when we are unable to reimburse you for returned items in the same way you paid for them. Store credit cannot be redeemed for cash. On the check out page, you can choose whether to use your available store credit in lieu of other payment.
The Hydra 1 is a custom made mid-tower case for high density GPU mining using 8 cards. This case supports eight full-length graphics cards, one ATX/Micro-ATX motherboard, and two power supplies for better power distribution. If you want to use this case as a bench or test bed, it is great for that too with an open-air chassis design that lets you get in and swap cards easily. There are two aluminum handles on top so you can just grab and go. Thick industrial quality steel offers outstanding strength and durability to hold all your cards without flexing for safer storage and transport. The motherboard is mounted behind the case with 85 mm of clearance for CPU coolers. Extended distance from MoBo to GPU allows optimal placement of your cards. You can install 3 x 120mm high RPM fans that blow hot air out of the case from bottom to top.
This case is a great compromise between the heavy-duty server cabinet solutions and light-duty open frames. It provides high structural rigidity and quick access to components.
Open-Air Mid Tower Chassis
Do you Prioritize Power and Portability?
The Hydra I has been designed with maximum GPU performance while maintaining a modest size. By strategically placing the motherboard behind the chassis, it allows you to vertically mount 8 reference cards in standalone configuration.
For enthusiasts who want to use this case as test bench and quickly swap GPU, CPU or MB components.
3-in-1 chassis design for GPU number crunching, bold looking PC gaming, and quick access test bed.
BOTTOM MOUNTED FANS
Install up to 3 x 120mm high rpm server fans that blow hot air out of the case from bottom to top.
Bottom Mounted Fans
Features (x3) Hydra 120mm 4200rpm High Speed Server Fan
Optimized for Reference GPU
Up to 8 Dual Slot Reference Cards
Reference cards have smaller PCB/cooler up to 300 mm in length 115 mm in height. These cards are your best choice for power and portability as they occupy less space compared to aftermarket ones. The Hydra 1 is optimized for reference GPU and will fit 8 of them in flush position.
Optimized for 8 GPU
Install up to 8 dual slot reference cards with standard PCB/cooler up to 300 mm length and 150 mm height (flush position).
Rear Mounted Motherboard
Extended distance from motherboard to cards for easy installation, and up to 85 mm of clearance for CPU coolers (flush position).
Dual Power Supply
Use two power supplies for improved power distribution and efficiency when just one is not enough for your cards.
Optimized for 8GPU
Features (x8) Nvidia Geforce GTX 970Ti Reference GPUs
Rear Mounted Motherboard/Dual Power Supply
Features both ASUS B250 Mining Export B and ASUS H370 Mining Master moteherboards with (x2) EVGA SuperNOVA 1000W
ATX, Micro-ATX, Mini-ITX
400 x 305 x 632 mm (without handles)
Max PSU Size
Max GPU Length
Max CPU Cooler Height
(x2) 2.5"/3.5" internal
Bottom: (x3) 120mm
(x2) Aluminum handles
(x3) 120mm fan grills
(x1) Power switch
(x1) Bag of screws for PSU, MB, HDD, SSD, Fans, cable ties and nut setter for MB standoff
What's in the Box?
Hydra I Open-air Mid Tower Chassis
Bag of Screws for PSU, MB, HDD/SSD, and Fans
Cable Zip Ties