- Returns & Refunds
- Processing & Delivery Time
Return shipping is FREE for orders in the continental U.S.! We want to do everything we can to ensure great customer experience. If you are not 100% satisfied with one of our products, you may return it within 45 days of purchase for a refund. All you have to do is contact us and we will provide you with a shipping label for you to send the return package - it's that easy! Please include your order number and the reason for your return. Allow up to 3 business days to receive your refund from the time we receive your package.
Need an exchange right away?
For the fastest service, simply place a new order through nanoxiausa.com and call 657-221-6132. We will ship out your replacement order using Two-Day Shipping free of charge. You will be charged for the replacement item only. FREE 2-Day shipping upgrade is available only for items purchased directly with us and not from other retailers/marketplace.
Please note that in some situations, buyers could be responsible for return shipping and any applicable restocking fees can be deducted from the refund. Returns that are out of policy may be refused or charged a restocking fee of up to 25%. An item that is damaged, missing parts, not in the original condition, have obvious signs of use for reasons not due to our error, or returned later than 30 days after an RMA number has been issued will not be accepted for return. We do not refund items purchased from other retailers or marketplace.
Items marked as "open box" are products that were purchased and delivered to other customers, and then returned to Nanoxia. Due to the varying quality of items returned, Nanoxia only guarantees that you will receive the item itself, accessories and original packaging may not be included. Nanoxia tests open box items for basic functionality only. Open box items may show visible blemish (i.e. scratch) or damage (i.e. dent) as a result of it having been previously used. Open box items are sold considerably under cost and are sold as is, with no refund/exchanges/replacements or warranty. Please purchase open box items only if you know how to deal with potential missing accessories, visible blemishes, and/or damages.
We occasionally allow pre-orders for an item before it gets in stock. Just look for the Pre-Order button where you normally see Add To Cart. Items marked as "pre-order" are available for immediate purchase, but will be shipped at a later date. An estimated shipping date is indicated on the product page. Whenever you pre-order an item, the price we charge will be the lowest price offered between the time you placed your order and the day item is shipped.
Store credit may be given instead of a refund when we are unable to reimburse you for returned items in the same way you paid for them. Store credit cannot be redeemed for cash. On the check out page, you can choose whether to use your available store credit instead of other payment.
Need more help?
Contact us and we'll help you out!
We offer FREE shipping to all states and street addresses in the continental U.S. (excluding Hawaii, Alaska, and U.S. protectorates). You can see the order cut-off time on the product page, the dispatch date on cart page, and the available shipping time on the secure checkout page. Customers shipping outside of the U.S. please view our International Shipping page here.
We dispatch most orders within 24 hours during business days. All orders are subject to payment and order detail verification. In some cases, payment and order detail verification may extend processing time for as long as 3 days. Our order cutoff times are:
- Orders placed before 12:00 pm PST are dispatched the same business day.
- Orders placed after 12:00 pm PST are dispatched the following business days.
For example, if you place an order before cut-off time on Friday, your order will be processed and dispatched on Friday. But if you place an order after cut-off time on Friday, your order will be processed and dispatched on Monday. A package dispatched on Friday via One-Day shipping service would be expected for delivery on Monday. A package dispatched on Friday via One-Day with Saturday Delivery would be expected for delivery on Saturday.
The number of days displayed underneath each shipping service is an estimate of the expected transit time (not including the order processing time). If available, Saturday delivery will be specified during the checkout page. Otherwise, our shipping method time applies to business days only, not on weekends or holidays.
- Free Domestic Shipping: 4-7 business days
- Two-Day: 2 business days (Saturday deliveries may be available)
- One-Day: 1 business days (Saturday deliveries may be available)
- Free International Shipping: 5-7 business days
- International Economy: 4-5 business days worldwide
- International Priority: 1-3 business days worldwide (Saturday deliveries may be available)
If the item you're ordering is out of stock or unavailable to ship immediately, the shipping method time starts when the item ships. We may ship products by ground or air; our shipping speeds don't correspond to any carrier-branded shipping services. In some cases, choosing a higher quantity for an item may make it ineligible for immediate shipping, because multiple units may not be available locally or at the same location.
Shipping dates are based on business days Monday through Friday (not calendar days), excluding the following U.S. holidays:
- New Year's Day (1st of January)
- Martin Luther King Day (3rd Monday of January)
- President's Day (3rd Monday of February)
- Memorial Day (Last Monday of May)
- Independence Day (4th of July)
- Labor Day (1st Monday of September)
- Columbus Day (2nd Monday of October)
- Veteran's Day (11th of November)
- Thanksgiving Day (4th Thursday of November)
- Christmas Day (25th of December)
You can view our full Shipping FAQ here.
The Hydra 1 is a custom made mid-tower case for high density GPU mining using 8 cards. This case supports eight full-length graphics cards, one ATX/Micro-ATX motherboard, and two power supplies for better power distribution. If you want to use this case as a bench or test bed, it is great for that too with an open-air chassis design that lets you get in and swap cards easily. There are two aluminum handles on top so you can just grab and go. Thick industrial quality steel offers outstanding strength and durability to hold all your cards without flexing for safer storage and transport. The motherboard is mounted behind the case with 85 mm of clearance for CPU coolers. Extended distance from MoBo to GPU allows optimal placement of your cards. You can install 3 x 120mm high RPM fans that blow hot air out of the case from bottom to top.
This case is a great compromise between the heavy-duty server cabinet solutions and light-duty open frames. It provides high structural rigidity and quick access to components.
Open-Air Mid Tower Chassis
Do you Prioritize Power and Portability?
The Hydra I has been designed with maximum GPU performance while maintaining a modest size. By strategically placing the motherboard behind the chassis, it allows you to vertically mount 8 reference cards in standalone configuration.
For enthusiasts who want to use this case as test bench and quickly swap GPU, CPU or MB components.
3-in-1 chassis design for GPU number crunching, bold looking PC gaming, and quick access test bed.
BOTTOM MOUNTED FANS
Install up to 3 x 120mm high rpm server fans that blow hot air out of the case from bottom to top.
Bottom Mounted Fans
Features (x3) Hydra 120mm 4200rpm High Speed Server Fan
Optimized for Reference GPU
Up to 8 Dual Slot Reference Cards
Reference cards have smaller PCB/cooler up to 300 mm in length 115 mm in height. These cards are your best choice for power and portability as they occupy less space compared to aftermarket ones. The Hydra 1 is optimized for reference GPU and will fit 8 of them in flush position.
Optimized for 8 GPU
Install up to 8 dual slot reference cards with standard PCB/cooler up to 300 mm length and 150 mm height (flush position).
Rear Mounted Motherboard
Extended distance from motherboard to cards for easy installation, and up to 85 mm of clearance for CPU coolers (flush position).
Dual Power Supply
Use two power supplies for improved power distribution and efficiency when just one is not enough for your cards.
Optimized for 8GPU
Features (x8) Nvidia Geforce GTX 970Ti Reference GPUs
Rear Mounted Motherboard/Dual Power Supply
Features both ASUS B250 Mining Export B and ASUS H370 Mining Master moteherboards with (x2) EVGA SuperNOVA 1000W
ATX, Micro-ATX, Mini-ITX
400 x 305 x 632 mm (without handles)
Max PSU Size
Max GPU Length
Max CPU Cooler Height
(x2) 2.5"/3.5" internal
Bottom: (x3) 120mm
(x2) Aluminum handles
(x3) 120mm fan grills
(x1) Power switch
(x1) Bag of screws for PSU, MB, HDD, SSD, Fans, cable ties and nut setter for MB standoff
What's in the Box?
Hydra I Open-air Mid Tower Chassis
Bag of Screws for PSU, MB, HDD/SSD, and Fans
Cable Zip Ties