- Return Policy
The Ncore Retro Aluminium is a high-class mechanical keyboard made of aluminum with a layout that will easily catch your eye, due to the extravagant layout that is oriented like a classical typewriter. We wanted to combine an old-school retro design with our technology to bring you a product that is ideal for any desk setup. All keys are equipped with white LEDs with a variety of light modes available. By using an FN-key, we added a variety of multimedia-keys to the classic layout. The FN keys also allow the user to switch between different lighting modes. Its rigid, anodized aluminum chassis exhibits absolutely no flex or creaking, for that premium typewriter feel. Its keycaps are chromium plated and laser etched that will last the life of the keyboard without ever wearing off. The keys of the Ncore Retro Aluminium are fully modular and can simply be removed. Another essential feature of the Ncore Retro is the water resistance, so the keyboard can be cleaned quick and easy. With its unique retro design, the Ncore Retro can be connected via USB and is compatible with the latest Windows operating systems.
NANOXIA USA RETURN AND REFUND POLICY
Our refund policy lasts 45 days from the date of your purchase. If 45 days have gone by since your purchase date, unfortunately we can’t offer you a refund. To be eligible for a refund, item must be unused and in the same condition that you received it. It must also be in the original packaging and includes all accessories. We can only issue refunds for items that were purchased directly with us and not from other retailers.
FREE RETURN ELIGIBILITY
If the item detail page includes "Free Returns" messaging, the product is eligible for free return shipping. Free Returns is available to delivery addresses in the contiguous U.S. states only, excluding Alaska, Canada, and U.S. territories & protectorates. If your return is not a result of our error, we won't refund the original shipping fees.
Item that is damaged, missing parts, not in the original condition, have obvious signs of use for reasons not due to our error, or returned later than 30 days after an RMA number has been issued will not be accepted for return. Please note that in some situations, buyers could be responsible for return shipping and any applicable restocking fees can be deducted from the refund.
HOW TO RETURN ITEMS FOR REFUND
Step 1 Submit your return request to email@example.com. Provide a copy of the purchase receipt/invoice, and details of return reason.
Step 2 We will reply with RMA confirmation, and shipping instructions. We may refuse item returned without an RMA number posted on the outside of the shipping carton, or damaged during shipment due to improper packaging.
Step 3 Once your return package is received and inspected, a refund will be processed and applied to your original method of payment within 2-3 business days.
Our team is here for you! We can help you with any product related questions and/or returns. Get a detailed answer from our customer delight team by emailing firstname.lastname@example.org or submit a questionnaire on our support page.
CNC anodized aluminum construction for a solid look and feel; Absolutely no flex or creak!
White Kailh Switches
Latest mechanical switches for ultra long lifespan and unique "clicky" tactile feedback.
Round typewriter key caps with chrome plating and laser etching that will lasts a lifetime.
Water resistant for easy cleaning with brush and key cap removal tool.
Beautiful programmable white LEDs with 8 pre-programmed modes included.
No software required
Compatible with any operating system with one free USB-connector. Just plug and play!